Privacy Policy

Data controller

The data controller is The Planet Deals LLC, a limited liability company registered in the State of Wyoming (USA), publisher of DuoSnore.

Address

30 N Gould St Ste R, Sheridan, WY 82801, USA

Contact

hello@duosnore.com

Two services, two distinct processings

This policy covers two things that should not be confused:

The duosnore.com website

which you are reading now. It collects only your email address, and only if you voluntarily join the waitlist.

The DuoSnore Android app

Google Play package com.duosnore.app. It analyses your nights on your phone, and transmits data only if you create an account.

Using one does not imply the other: you can join the waitlist without installing the app, and use the app without ever giving us your email address.

Data collected by the website

On this site we collect data only when you voluntarily join the waitlist:

• your email address;
• the language of your signup (FR or EN), so we write to you in the right one;
• the signup source (for example the hero block or the final call to action), for internal statistics.

Nothing else. No name, no phone number, no health data is collected by the website.

Data collected by the app

The app works entirely WITHOUT an account. Used that way, no night ever leaves your phone: your nights, your scores and your audio clips stay in the device memory, and we have no access to them.

One thing is sent outside that scope, and it has nothing to do with your sleep: install measurement. When the app is installed, an advertising identifier provided by Android and the source of the install are sent to AppsFlyer, our measurement provider. We use it solely to know which campaign made the app known. It contains no night data, no audio clip, and is tied to no account.

You can switch it off at any time from your phone: Settings → Google → Ads → Delete advertising ID.

If you create an account — needed only to sync across your devices and to use the couple mode — the following data is then transmitted to our servers:

Identity

your email address, and the display name you choose. That name is visible to the person you form a couple with, so they can tell whose night is whose.

Night measurements

for each night: the score, total snoring time, peak sound level, number of detected breathing pauses and the related index, plus start and end times.

Detected events

for each event during the night: its moment and duration, its peak and average sound level, and its nature (snoring, speech, other).

Subscription status

if you subscribe, our billing provider stores whether your subscription is active, plus a technical identifier tied to your account. No payment details ever reach us: payment is handled by Google Play.

These measurements constitute health data under the GDPR. We treat them as such — see the legal bases section.

Your audio recordings never reach us

This is the most important point of this policy, and it is not a marketing promise: it is a constraint written into the app code.

Snoring analysis runs entirely on your phone. The sound clips you can listen back to in the morning are stored in the private memory of the device and are never uploaded — the field meant to host them is systematically left empty when syncing.

The practical consequence: we cannot listen to your nights, even if asked to. And if you delete your account, those clips remain on your phone — to erase them, uninstall the app or clear its data from the Android settings.

Purposes and legal bases

Website waitlist

to tell you about the launch and product news. Legal basis: your consent (GDPR Article 6.1.a), given by submitting the form.

Account and sync

to let you find your nights across devices and form a couple. Legal basis: performance of our contract with you (Article 6.1.b).

Sleep measurements

sleep data is health data (GDPR Article 9). Its processing rests on your explicit consent (Article 9.2.a), given when you create an account and enable syncing. That consent is genuinely free: the app works entirely without it, and you can withdraw it at any time.

Subscription

to manage your access to paid features. Legal basis: performance of the contract (Article 6.1.b).

We do not use your data for targeted advertising, profiling, or medical research. We neither sell nor rent it to anyone.

Processors and transfers outside the EU

We rely on service providers (processors under the GDPR):

Supabase

database hosting: accounts, waitlist and synced night measurements.

RevenueCat

subscription management: subscription status and a technical account identifier.

Google Play

app distribution and payment processing. Google acts as a controller for transactions.

AppsFlyer

install measurement: Android advertising identifier and install source, to know which campaign made the app known. No sleep data is sent to it.

Resend

email delivery (welcome message, launch announcement).

Vercel

website hosting.

These providers may process data outside the European Union, notably in the United States. Where they do, the transfer is covered by the appropriate safeguards required by the GDPR, in particular the European Commission standard contractual clauses.

Retention periods

Waitlist email address

kept for as long as needed to keep you informed, then deleted once no longer useful. You can unsubscribe at any time.

Account and night measurements

kept for as long as your account exists. Erased when you request deletion.

Accounting records

in case of a purchase, accounting records (amount, date, transaction number) are kept for 10 years under our tax obligations. They contain no sleep data.

Technical backups

your data may persist for up to 30 days in our backups after deletion, before being overwritten by rotation.

Your rights

Under the GDPR, you have the following rights over your data:

• right of access and rectification;
• right to erasure (“right to be forgotten”);
• right to object to processing;
• right to data portability;
• right to withdraw your consent at any time.

To delete your account and the associated data, the procedure is described in detail at https://duosnore.com/en/delete-account — it is reachable without signing in and without having the app installed.

For any other right, write to us at hello@duosnore.com, or use the unsubscribe link in any of our emails. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. You also have the right to lodge a complaint with your data protection authority.

Cookies and audience measurement

This website sets NO tracking, analytics or advertising cookie. That is why no consent banner is shown to you: there is nothing to consent to.

Two measurement tools are indeed loaded — Google Analytics and Microsoft Clarity — but deliberately restrained: the first starts in “consent denied” mode, which prevents it from writing any cookie or identifying a visitor durably; the second waits for an approval that is never given, so it records neither cookie nor session. They send us only anonymous, non-persistent signals: page views, referrer, device.

Only a strictly functional cookie may be used to remember your language preference. That kind of cookie is exempt from consent because it is necessary for the service you asked for.

The app itself uses no cookies: it is not a browser.

Medical disclaimer

DuoSnore is a wellness and sleep-tracking app. It is not a medical device: its measurements, including the breathing-pause indicator, are tracking indications and not a diagnosis. If you have any doubt about your health or your breathing at night, consult a healthcare professional.

Changes

We may update this policy. The last-updated date appears at the top of this page. In case of a significant change, we will endeavour to inform you.